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Quality management systems for automotive production and relevant service part organizations

Quality means doing it right when no one is looking. (Henry Ford)

Wherever they are, customers for manufactured products in the automotive industry have high desires and expectations. For a company in the automotive field to maintain itself on this competitive market, it should demonstrate a very high quality processes and continuous improvement.

Therefore, many manufacturers have chosen to work in a structured quality management, which maintain a greater control of processes. The same requirement was extended to all companies involved in one way or another in the automotive industry (design, production, installation, service etc.).

ISO/TS 16949

Provides the premises for quality improvement by reducing variation in production processes and improving efficiency in production;

Involves the analysis of defects (FMEA);

Recognizes the unique character of processes taking place within each suppliers in the automotive industry, providing tools that help the company to satisfy customers;

Ensures the growth of trust as a result of acceptance of this standard globally.

A certified quality management system according to ISO / TS 16949, demonstrates the organization's commitment and capability to control all aspects of design, production, installation, servicing and facilitates access to the best practices in auto industry.

The proof relies in the involvement and acceptance of the standard and its integration within the management system in companies such as: Ford, GM, DaimlerChrysler, Peugeot-Citroen, Renault, Fiat, BMW, Daimler Benz and Volkswagen, Jaguar, Land Rover, Bentley.

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